Fetch
Reintroducing a fan-favorite feature and giving it a full redesign to drive engagement and brand impact.
Shipped • 2024
Overview
By offering one spin daily, the mechanic aimed to make receipt snapping — Fetch’s core loop — a regular, sticky habit. We wanted users to return to Fetch and snap a receipt every day.
Background
Users raved about it on socials, celebrating their wins and congratulating others. While it was a moment of joy for millions, we temporarily removed the spin to refocus its mechanic on reactivation, deeper engagement, and brand impact.
Opportunity
Solution
We supported the launch with a dedicated marketing push, re-engaging lapsed users and creating buzz among our most active base.
We improved the feature’s visibility and ensured it aligned with natural user habits, placing it where high-value actions already live.
Building on our existing partnership, we collaborated with General Mills to activate Spin & Win immediately after receipt snap, capturing user attention at its highest point and delivering meaningful brand awareness and engagement.
Impact
9.6 million
games played
5.4 million
users reached
78,000
reactivated users
Fetch
Reintroducing a fan-favorite feature and giving it a full redesign to drive engagement and brand impact.
Shipped • 2024
Overview
By offering one spin daily, the mechanic aimed to make receipt snapping — Fetch’s core loop — a regular, sticky habit. We wanted users to return to Fetch and snap a receipt every day.
Background
Users raved about it on socials, celebrating their wins and congratulating others. While it was a moment of joy for millions, we temporarily removed the spin to refocus its mechanic on reactivation, deeper engagement, and brand impact.
Opportunity
Solution
We supported the launch with a dedicated marketing push, re-engaging lapsed users and creating buzz among our most active base.
We improved the feature’s visibility and ensured it aligned with natural user habits, placing it where high-value actions already live.
Building on our existing partnership, we collaborated with General Mills to activate Spin & Win immediately after receipt snap, capturing user attention at its highest point and delivering meaningful brand awareness and engagement.
Impact
9.6 million
games played
5.4 million
users reached
78,000
reactivated users
Fetch
Reintroducing a fan-favorite feature and giving it a full redesign to drive engagement and brand impact.
Shipped • 2024
Overview
By offering one spin daily, the mechanic aimed to make receipt snapping — Fetch’s core loop — a regular, sticky habit. We wanted users to return to Fetch and snap a receipt every day.
Background
Users raved about it on socials, celebrating their wins and congratulating others. While it was a moment of joy for millions, we temporarily removed the spin to refocus its mechanic on reactivation, deeper engagement, and brand impact.
Opportunity
Solution
Newly named Spin & Win, we supported the launch with a dedicated marketing push, re-engaging lapsed users and creating buzz across our most active user base.
We improved the feature’s visibility and ensured it aligned with natural user habits, placing it where high-value actions already live.
Building on our existing partnership, we collaborated with General Mills to activate Spin & Win immediately after receipt snap, capturing user attention at its highest point and delivering meaningful brand awareness and engagement.
Impact
9.6 million
games played
5.4 million
users reached
78,000
reactivated users